Private Tour FAQ

Who can participate?
What is included?
How safe are your tours?
Do you split up large groups?
Food and hospitality
What is your cancellation policy?

Who can participate?

Our tours are lead at a relaxing pace and are for the "occasional" exerciser - we welcome anyone who is in sufficient health to comfortably ride a bicycle. Competent children 4’6” or taller may ride their own bike; toddlers and small children may accompany a parent or guardian on a trailer tandem or in a trailer carriage (child trailers that attach to an adult bike). We do our best to safely accommodate special needs - please contact us to discuss.

In the past, middle school students, corporate executives, campers, and octogenarians alike have enjoyed our tours as a part of team building events, school trips, Bar and Bat Mitzvahs, company outings, weddings, reunions, family vacations, and more.

We provide a comfort bike, helmet, a bottle of water, and a light snack (for some tours) for each participant.  Chose from one of our existing tours or we can help design a custom tour for you.

What is included?

We provide everything the participants will need for an enjoyable, safe ride - including a comfort bike, helmet, water bottles, and a light snack (for some tours). All tours are outdoors so participants should wear seasonally appropriate clothing (not too loose) and closed-toe shoes.

How safe are your tours?

Keeping your group safe is our highest priority. Helmets are required for all participants, and each tour begins with a tutorial on bike usage and safety. Our bikes are maintained by in-house mechanics on a regular basis and our staff checks each rider for correct bike fit and comfort before taking off. Finally, to keep groups manageable, the participant to guide ratio is 15 to one or less.

Do you split up large groups?

Our group tours can accommodate up to 400 participants. For safety reasons, larger groups are divided among multiple tour guides, so that each group is no larger than about 15 per guide. If you are not sure of the size of your group, you can reserve the tour with an estimate, and adjust the number later.

Food and hospitality

We’re happy to help with lunch or dinner plans. Dining coupons for The Old Post Office Pavilion at our Downtown DC Locations are available at $7.00 each and include an entrée, beverage and dessert at the Pavilion’s international food court.  How about a treat - you've earned it. We are proud to offer discounts for Ben and Jerry's Ice Cream Sundays and Novelties for your group available at the Ben and Jerry's in the Old Post Office Pavilion or on Union Street in Alexandria. A picnic on one of the city’s fabulous green spaces is a great option – we can arrange for boxed lunches during or after the tour.  We can also suggest area restaurants that can accommodate your group – big or small.

What is your cancellation policy?

If you cancel your group reservation more than 30 days in advance, you will be issued a full refund less a service fee of 5% for a credit card payment or $15 for a check. After that the 50% is non-refundable, and the remaining balance if paid will be returned until 48 hours prior to the tour departure. There is no refund after 48 hours prior to the tour. Tours may be rescheduled (depending on availability) with at least 48 hours’ notice. Tours may be cancelled if the weather makes for dangerous riding conditions. If we are unable to reschedule the cancelled tour, we will issue a full credit or full refund.